The Challenge: Legacy approaches to IT infrastructure and data center monitoring is focused on just measuring the technical metrics and trends of IT applications and infrastructure. This approach results in significant gaps in determining the service and business impact of a specific problem. Linking and aligning the monitoring and management of IT infrastructure with business services is becoming a necessity in today’s business environment.
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Zyrion Traverse provides a service-oriented view of the network and integrated Business Service Management (BSM) functionality, by linking the underlying IT components to the supported business services. Traverse 'Business Service Containers' enable creating many-to-many and hierarchical mappings between the underlying technology and services. Business Service Containers allow an organization to create logical, business-oriented views of the overall physical and virtualized network. The Business Service Container model is overlaid on top of the physical topology discovery/display model to provide service-relevant topology views, reduce alarm floods and enable rapid root cause analysis of service performance degradation or downtime. Business Service Containers go beyond simple grouping, and support mapping the same device to multiple services. Additionally, containers can be mapped to containers to create a hierarchy of services for monitoring purposes.
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